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Who is responsible for product damage or loss during transit?
Normally, only 0.3% of orders will be damaged or lost during transit. Therefore, the shipping cost published on the website doesn’t include shipping insurance. However, the carriers we hired (EMS, DHL,UPS) offers shipping insurance, which is calculated based on the declare value of your goods. So if you need to insure your goods, please leave the comment when you check out. We will quote you the insurance rate after the declare value is informed by you.
When the goods are insured, the carrier companies will be responsible for the damage or loss during transit.