Return & Exchanges Policy
In China, customers’ satisfaction is greatly valued by companies. This rule also applies in international market. Any products can be returned or exchanged within 21 days of the received date. Please view the following instructions carefully to avoid misunderstandings between you and Happydancewear.com:
Instructions:
We Will take full responsibility for the following issues:
1. The problem of item’s quality.
2. Wrong item was delivered by the seller.
Thus, Happydancewear.com will undertake:
1. The returning shipping costs both from your country to China and the other way;
2. Exchange a brand-new item FREE OF CHARGE;
3. The seller will refund the buyer full cost, if the buyer don’t want an exchange.
We Will Not be responsible for these following issues:
1. The buyer, no matter for what reasons, selects the wrong style or colour from our website.
2. The buyer, no matter for what reasons, offers an incorrect address for the delivery.
3. The buyer, no matter for what reasons, fails to give or offer a reliable contact telephone number for the delivery.
4. Contingencies concerning the Local Customs that affect the delivery.
Thus, the buyer has to undertake:
1. The returning shipping cost from your country to China;
2. Exchange a brand-new item, but have to pay 5 US Dollars restocking fee for each item;
3. Shipping cost from China to your country for the exchange item;
4. After deducting the restocking fee, we can refund you the balance, if you don’t want the exchange;
-No Refund for Shipping Cost when it is the responsibility of the buyer;
We are not responsible for lost or stolen return packages. If the item is broken during the shipping, we would resend you an item to replace the broken one even though it is not our fault. The resend will be offered with your next order. Please allow 1-2 weeks for us to process returns & exchanges items after we receive your returned items. We will keep you informed.
When you make a return or exchange, please write your customer code and full name in the package of the returning goods.
Please note that we can't accept any return orders without our confirmation.
Our address for Returns & Exchanges:
Happydancewear.com
113 Room 30# East Gucheng South Road
Shijingshan District Beijing 100043, China
Tel: 8610 6881 5862
Note: In the outside of the return package, please make a note that the goods is a free gift so as to avoid any trouble for customs. Thanks.
